Tag: Customer Stories

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Big data analytics boost Vivint’s smart home IQ

Vivint Smart Home’s Miki Seltzer, data scientist, and Raul Olvera, senior data engineer, visited theCUBE, SiliconANGLE’s mobile livestreaming studio, and spoke with host Jeff Frick (@JeffFrick) They discussed how the company handles the massive amount of homeowner data it collects, Datameer Inc.’s role in analytics, and the future use of personal information by customers. View the complete interview here.

  • Erin Hitchcock
  • March 5, 2018
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Big Data and the Telecom Customer Service Experience

Like many industries, the telecom industry is facing challenges. With ubiquitous internet access to new services and extremely low switching costs, customers have more choices than ever. This may be great for customers—but it’s certainly not great for the communications industry, which has to handle rapid change and increasing competition.

  • Datameer, Inc.
  • February 27, 2018
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How Recommendations Can Increase Revenue by 20 Percent

Amazon gets it. Netflix gets it. Google gets it. And Neil Young gets it too. Customer analytics is important. And implementing personal recommendations is just one aspect of taking the customer information you already have and operationalizing it to improve your business.

  • Datameer, Inc.
  • February 26, 2018
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How Comcast Turns Big Data into Smart Data (Part 2)

Continuing on our blog with Christina Kirby, Innovation Leader and Senior Data Engineer with Comcast Engineering & Platform Services. See part one of the Q&A here. Christina has over 10 years of experience in big data, and today we will discuss what Christina has learned about big data analysis over the years.

  • Datameer, Inc.
  • February 23, 2018
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How Vivint’s Leveraging IoT Data to Win the Smart Home Market

Last week, Forbes profiled Vivint Smart Home as it has quickly emerged as one of the world’s biggest and most successful smart home players. According to the article, they were valued at over $2 billion in late 2012 and hit $650 million in revenue last year.

  • Datameer, Inc.
  • February 23, 2018
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How Comcast Turns Big Data Into Smart Data (Part 1)

Meet Christina Kirby, Innovation Leader and Senior Data Engineer with Comcast Engineering & Platform Services. We met Christina at a Datameer User Group meeting at Comcast and was impressed with how she gets value from big data on a day-to-day basis.

  • Datameer, Inc.
  • February 23, 2018

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