Last Updated: December 1, 2020
Datameer, Inc. (“Datameer” or “We”) is concerned about privacy issues and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we collect through websites operated by us from which you are accessing this Privacy Policy (the “Websites”), through our social media pages, including but not limited to Twitter, LinkedIn, and YouTube (collectively, our “Social Media Pages”) as well as through HTML-formatted email messages we send to you that link to this Privacy Policy (collectively, the Websites and our Social Media Pages constitute the “Services”). We also collect information through your use of the hosted data analytics software applications and services made available by us (the “Platform Services”). In addition to online data, this Privacy Policy also addresses offline data we may collect. By providing Personal Information to us, you acknowledge that you have read and agree to the terms and conditions of this Privacy Policy. We will only process your Personal Information in accordance with applicable data protection and privacy laws. For the purpose of EU data protection legislation, the data controller is Datameer, Inc. of 535 Mission Street, Suite 2602, San Francisco, CA 94105.
1) Information We Collect
Datameer collects Personal Information and Other Information, as described below.
Personal Information We May Collect: “Personal Information” is information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, you as an individual. In particular, Personal Information may include the following:
Please note that we may use a third-party payment service to process payments for the Platform Services should you use a credit card as your payment form. In such a case, your Personal Information will be subject to the third party’s privacy policy, rather than this Privacy Policy. We have no control over and are not responsible for this third party’s collection, use, and disclosure of your Personal Information.
How We May Collect Personal Information
Datameer and its service providers may collect Personal Information in a variety of ways, including:
Other Information We May Collect
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual, such as:
How We May Collect Other Information: Our third-party service providers and we may collect Other Information in a variety of ways, including:
2) Use and Disclosure of Information
How We May Use Personal Information
We may use Personal Information:
Data Integrity. Datameer will use Personal Information only in ways that are compatible with the purpose it was collected or subsequently authorized by you. Datameer will take reasonable steps to ensure that Personal Information is relevant to its intended use, accurate, complete, and current. Datameer depends on you to update and correct your Personal Information to the extent necessary for the purposes for which it was collected and subsequently authorized by you.
Legal bases for processing Personal Information (for individuals in EEA)
If you are an individual in the European Economic Area (EEA), we will process your Personal Information only where we have a lawful basis under applicable EU laws. Datameer will process the Personal Information only where:
How Personal Information May Be Disclosed
Your Personal Information may be disclosed:
How We May Use and Disclose Other Information: Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. Suppose we are required to treat Other Information as Personal Information under applicable law. In that case, we may use it for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is combined.
3) Third-Party Services
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked Site or service by us or our affiliates. Please note that we are not responsible for the collection, usage, and disclosure policies and practices (including the data security practices) of other organizations, such as LinkedIn, Marketo, Google, Microsoft or any other social media platform provider, operating system provider, wireless service provider, technology resellers, partners or device manufacturer, including any Personal Information you disclose to other organizations through or in connection with the Website or our Social Media Pages.
4) Data Security
We seek to use reasonable organizational, technical, and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us under the “Contacting Us” section below.
5) Choices and Access
Your choices regarding our use and disclosure of your Personal Information We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt-out from receiving electronic communications from us: If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt-out of receiving these marketing-related emails by updating your marketing email preferences at https://info.datameer.com/UnsubscribePage.html. We will try to comply with your request(s) as soon as reasonably practicable. Please also note that, i.e., may still send you important administrative messages. If you opt-out of receiving marketing-related emails from us, You cannot opt-out from receiving administrative messages while you are a user of the Platform Services.
How you can access, change or suppress your Personal Information If you would like to review, correct, update, suppress, or delete Personal Information that has been previously provided to us by you, you may contact us by email at privacy@datameer.com. In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information that you have provided to us suppressed from our database or let us know what limitations you would like to put on our use of your Personal Information that you have provided to us. For your protection, we may only implement requests regarding the Personal Information associated with the particular email address you use to send us your request. We may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began before requesting such change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion). There may also be residual information that will remain within our databases and other records, which will not be removed. Requesting a change or deletion before completing a pending transaction may impact our ability to fulfill the transaction.
6) Retention Period
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a more extended retention period is required or permitted by law.
7) Use of Website by Minors
The Website is not directed to individuals under the age of eighteen (18), and we request that these individuals do not provide Personal Information through the Website.
8) Cross-border Transfer: Your Personal Information may be transferred to, stored, and processed in any country where we have facilities or in which we engage service providers, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may provide for a level of protection that is less than the protection provided under the laws of your home country. To facilitate our global operations, we may transfer and access such Personal Information from around the world, including from other countries in which Datameer has functions. Therefore, your Personal Information may be processed outside of the EEA and in countries that are not subject to the European Commission’s adequacy decision and may not provide for the same level of data protection as the EEA.
In this event, we will ensure that the recipient of your Personal Information offers an adequate level of protection, for example, by entering into standard contractual clauses for the transfer of data as approved by the European Commission (Art. 46 GDPR), or we will ask you for your prior consent to such international data transfers.
With respect to our collection and processing of Personal Information about individuals in the European Union and Switzerland, we have implemented safeguards to ensure an adequate level of data protection, such as:
(a) the recipient country has an adequacy decision from the European Commission;
(b) the European Commission’s Standard Contractual Clauses for the transfer of personal information; or
(c) Datameer participates in the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework set forth by the US Department of Commerce regarding collecting, using, and retaining Personal Information transferred from the European Union and/or Switzerland to the United States. We have certified our adherence to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. For more information regarding Privacy Shield, the Privacy Shield Principles, and to view our certification, please visit www.privacyshield.gov. As described in the Privacy Shield Principles, Datameer is accountable for Personal Information that it receives and subsequently transfers to third parties. If third parties that process Personal Information on our behalf do so in a manner that does not comply with the Privacy Shield Principles, we are accountable unless we prove that we are not responsible for the event giving rise to the damage. We conduct periodic self-assessments to verify that we comply with the Privacy Shield Principles, that the attestations and assertions we make about our privacy practices are correct, and that such privacy practices have been implemented as presented in this Privacy Policy. Datameer will take reasonable steps to remedy any non-compliance with the Privacy Shield Principles found due to any self-assessment. In compliance with the Privacy Shield Principles, Datameer commits to resolve complaints about our collection or use of your Personal Information. If you have any complaints regarding our adherence to this Privacy Policy or our compliance with the Privacy Shield program, please first contact us by email at privacy@datameer.com. We will investigate and attempt to resolve any such complaints under the principles contained in this Privacy Policy. If the complaint cannot be or is not adequately resolved through our internal dispute resolution process, Datameer commits to cooperating with the panel established by the EU data protection authorities (DPAs) and/or the Swiss Federal Data Protection and Information Commissioner (Commissioner) under the Swiss-U.S. Privacy Shield Framework and comply with the panel and/or Commissioner’s advice concerning Personal Information transferred from the EU and/or Switzerland. Please contact us to be directed to the relevant DPA contacts. As further explained in the Privacy Shield Principles, binding arbitration will also be made available to you to address residual complaints not resolved by any other means. Datameer is subject to the investigatory and enforcement powers of the US Federal Trade Commission (FTC).
9) Sensitive Information
We ask that you do not send us and do not disclose any sensitive Personal Information (e.g., governmental ID or social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics, or genetic characteristics, criminal background) on or through the Website or otherwise to us.
10) Updates to This Privacy Policy
This Privacy Policy is subject to occasional revision, and if we make any material changes in the way we use your Personal Information, we will notify you by sending you an email to the last email address you provided to us and/or by prominently posting a notice of the changes on our Website. Any changes to this Privacy Policy will be effective following our posting of notice of the changes on our Website. These changes will be effective immediately for new users of our Website. Please note that at all times, you are responsible for updating your Personal Information to provide us with your most current email address. Suppose the last email address that you have provided us is not valid or for any reason is not capable of delivering to you the notice described above. In that case, our dispatch of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice. If you do not wish to permit changes in our use of your Personal Information, you must notify us before the effective date of the changes. Continued use of our Website or Platform Services, following notice of such changes, shall indicate your acknowledgment of changes and agreement to be bound by the terms and conditions of such changes.
11) Privacy Rights for California Residents
Effective January 1, 2020, if you are a California resident, you may be entitled to additional rights over your personal information under the California Consumer Privacy Act (“CCPA”). This section is effective as of January 1, 2020, and shall apply only to California residents and may be subject to change.
If you are a California resident, we are required to disclose specific uses and disclosures in a certain format. We may collect the following categories of information:
We collect the data from various sources for each category of information, including directly from you, from your devices, from your social media profiles, and/or from third-party providers. We collect the data to enable the use of our sites, services, and products, to communicate with you, to understand how our users interact with our sites, to improve our offerings, and to transact with you if you use our services or products, and to enable transactions you’ve requested.
We do not provide access to or disclose personal information to a third party for monetary or other valuable consideration (a “sale” for purposes of the CCPA). However, as outlined in this Policy, we may disclose personal information for “business purposes,” as we’ve described here. For more information, please refer to the Use and Disclosure of Information Section of this Privacy Policy. In the twelve (12) months before the current annual effective date of this Policy, Datameer has disclosed the following categories of personal information for a business purpose:
Under the CCPA, California residents may only make a verifiable consumer request for access or data portability twice within 12 months. The verifiable consumer request must provide sufficient information that allows us to reasonably verify you as the person about whom we collected personal information. Effective January 1, 2020, if you wish to exercise the access, data portability, and deletion rights described above, please submit a request by emailing us at privacy@datameer.com or calling us at 1(800) 874-0569 (Toll-Free).
If you have any questions, comments, or concerns concerning our privacy practices or this Privacy Policy, please feel free to contact us at privacy@datameer.com. You may also write to us at the following address:
Datameer, Inc.
Attn: Datameer Legal
535 Mission Street, Suite 2602, San Francisco, CA 94105
12) Contacting Us
If you have any questions about this Privacy Policy, please contact us by email at privacy@datameer.com, or please write to the following address:
Datameer, Inc.
Attn: Datameer Legal
535 Mission Street, Suite 2602, San Francisco, CA 94105
Please note that email communications are not always secure, so please do not include credit card information or sensitive information in your emails to us.