Tag: Media & Telecom

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Big Data and the Telecom Customer Service Experience

Like many industries, the telecom industry is facing challenges. With ubiquitous internet access to new services and extremely low switching costs, customers have more choices than ever. This may be great for customers—but it’s certainly not great for the communications industry, which has to handle rapid change and increasing competition.

  • Datameer, Inc.
  • February 27, 2018

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