Using Big Data to Personalize the Customer Experience

Increased customer lifetime value
Increased accuracy of decisions and actions
Faster ROI
Etstur is the largest travel agency and services operator in Turkey. The company produces the widest-ranging bookings and tour operations. Etstur provides multiple travel services, including hotel reservations, tour organizations, car rentals, and others. The company has an extensive multi-channel approach to the market, interacting with customers via call centers, kiosks, their website, a mobile application, and agent offices.
Travel
Campaign Analytics, Data Integration, Data Analytics.
”With Datameer’s advanced data ingestion and unmatched ability to prepare and process data on Hadoop, we were able to significantly increase the variety of data we use and granularity of our analysis. Datameer allows even our non-technical end-users to take advantage of our Hadoop cluster for their reporting and data analysis needs with no dependence on IT.”