In addition to documentation, we provide the following resources:
- Context-sensitive Help
There are links built into the product to access Help in a separate window that allows you to view the documentation and use the product at the same time. In some dialog boxes, you will see a link such as the following to go to a specific topic:
Or, you can always click the Documentation link at the bottom of every page near the copyright information.
The forums are a great place to get support, make suggestions, and find answers to your questions.
You can click the Feedback and Bug Report links at the bottom of every page near the copyright information.
If you have one of the following support options, be sure to mention it when you contact us:
8-5, Web, email
24X5, Web, email, phone
You can reach us by:
For access to the phone hotline, please contact your sales representative
If you do not have a support plan in place or wish to set up one, contact us at: firstname.lastname@example.org